All sales, shipping, and legal matters are governed by Indian laws, including the Consumer Protection Act, 2019, and the Information Technology Act, 2000.

 

Products & Services
We sell fountain pens, inks, and accessories from reputed manufacturers.

 

Order Processing & Shipping

• Order handling time: 1 to 3 days before dispatch.

• Shipping duration: 5 to 10 working days based on location.

• COD orders accepted for eligible pin codes.

• If a shipment is returned due to an incorrect address, customer must pay for reshipping.

 

Returns & Replacements

• Returns accepted within 24 hours of delivery.

• Defective products will be replaced within 72 hours.

• Customers must ship the defective product back to us.

• Return shipping cost reimbursed (India Post only).

 

Warranty & Repairs

• Products with manufacturer's warranty are eligible for repairs/replacements per warranty terms.

 

Liability & Disputes

• We are not responsible for courier delays, natural calamities, or improper usage.

• Disputes are subject to the exclusive jurisdiction of Indian courts.

 

Privacy Policy

• Data collected follows IT Security Practices (2011 Rules).

• Personal data is used for orders, support, and promotions with consent.

• No data is shared with third parties unless legally required.

 

Contact Us

• Email: fountainpenindia@gmail.com

• Phone: 8160142795

 

By purchasing from FountainPenIndia.com, you agree to these terms and conditions.